PLEASE CAREFULLY READ THESE TERMS & CONDITIONS ("TERMS") BEFORE USING THIS WEBSITE, THE SERVICE, OR ANY OTHER CONTENT ACCESSIBLE ON OR THROUGH THIS WEBSITE, AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS.

Welcome to RezGuru.com, a production of RezGuru (“RezGuru”, “we”, “us”, or “our”). We offer restaurant listing, review, ratings, discounts, and reservation services (“Service”) through www.RezGuru.com and affiliate website. Any use by you (“You” or “User”) of the websites operated by RezGuru, (including RezGuru.com, it’s affiliates, mobile applications, and any software applications whether existing now or in the future – “the RezGuru websites” or collectively “Site”) is conditional upon your acceptance of these Terms & Conditions, including our Privacy Statement.

We reserve the right to amend these Terms & Conditions from time to time without any notice and at our discretion. It is your responsibility to periodically review this page for updates to these Terms & Conditions, which shall come into effect once posted. Your continued use of the Site will be deemed acceptance of these Terms & Conditions, including our Privacy Statement.

IF YOU DO NOT ACCEPT THESE TERMS & CONDITIONS PLEASE LEAVE THE SITE NOW.

RezGuru provides the Services to User for the purpose of assisting User in securing restaurant reservations at participating third party restaurants (each a "Restaurant"). In response to a User's online request, the RezGuru Site directly contacts the Restaurant’s reservation system. The availability of reservations is determined by the opening made available by the respective Restaurant. Once the User has made a reservation, RezGuru will provide confirmation of the reservation to the User by email. By using the Services, User agrees to receive reservation confirmations by email after booking a reservation through the RezGuru Site.

In making your dining reservations, you represent to us that all information provided to us in such process is true, accurate, and correct. You also agree to only make one (1) reservation on any given day during any individual meal period (for example, lunch, dinner etc.), and agree not to resell or attempt to resell a reservation. You acknowledge that any false booking of restaurant reservations may cause RezGuru and/or the Restaurants to incur substantial economic damages and losses for which you may be held accountable.

In connection with your use of the Services, you may receive communications from us and/or the Restaurant, including, but not limited to, reservation confirmations, reminders, request for feedback, no-show, and cancellation confirmations or any other correspondence relating to your reservation or dining experience. Such communications may be via phone, email, or other method as determined by us and/or the Restaurants.

In the event you need to change your reservation, you may follow the instructions outlined by RezGuru, if any, or contact the Restaurant directly. If you need to cancel a reservation, you may cancel through the Services. If you are unable to keep your reservation, and you fail to cancel in accordance with procedures provided herein or by the Restaurant, we may send you an email informing you that our records indicate that you were a no-show. Your RezGuru account will be terminated if you no-show for three reservations within the same twelve-month period and you will not be able to sing-up with the same email and mobile number again. User agrees that RezGuru will make all final no-show determination at its sole discretion. RezGuru reserves all rights, including, in its sole discretion, to refuse service or cancel reservations. We also reserve the right to suspend access to or close your account at any time for any or no reason.

The Services are being offered to User for their personal use only. User agrees to use the Services only to book reservations at participating Restaurants and then honor those reservations by arriving at the Restaurant(s) on time with the booked party size and ordering and paying for a meal. User reservation will be kept for a period of 20 minutes beyond the booked time, if the User fails to show-up by that time the reservation will be deemed no-show and will not be entitled to the reservation and any deal corresponding to the time and party size.

Resale or attempted resale of reservations is prohibited, and is grounds for, among other things, account termination. RezGuru expressly reserves all its rights and remedies under applicable laws.

Any and all other uses which are unlawful or in violation of the Terms are prohibited. RezGuru reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel reservations.

By creating an account, you agree to receive certain communications in connection with the Site. For example, you might receive friend requests or compliments from other Users. You may receive periodic emails from RezGuru if you opted to receive such email at the time of registration with the RezGuru Site. User acknowledges and agrees, however, that User will receive reservation confirmation emails, no-show confirmation emails, reservation change confirmation emails, reservation cancelation emails and other emails relating to reservations booked by User through the RezGuru Site, even if User has opted not to receive periodic email from RezGuru. Additionally, User may receive phone call from RezGuru and/or the Restaurant on the verified mobile number of the User with regard to reservation confirmation or incase the user did not show-up on the scheduled time. User may also receive emails from the restaurants where they have made reservations and have shared their email for future correspondence from the restaurant.

Content that you submit or transmit to, through, or in connection with the Site, such as ratings, reviews, compliments, invitations, reservations, check-ins, messages, photos, and any other materials is “Your Content”. By submitting Your Content you hereby irrevocably grant us a perpetual, world-wide, non-exclusive, royalty-free, sublicensable and transferable license and right to use Your Content for any purpose and in any media now existing or in the future. You also irrevocably grant the users of the Site and third party websites, mobile applications and other platforms who obtained Your Content from us ("Third Party Sites") the same right you have granted to us herein to use Your Content in connection with their use of the Site and Third Party Sites. By "use" we mean use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, and in the case of Third Party Sites, allow their users and others to do the same. You irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content brought against us, any Third Party Sites and our and their users.

You may expose yourself to liability if, for example, Your Content contains material that is false, intentionally misleading, or defamatory; violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.

You alone are responsible for Your Content, and once published, it cannot always be withdrawn. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use and authorize the use of Your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by RezGuru.

Your Content does not necessarily reflect the opinion of RezGuru. We reserve the right to remove, screen, edit, or reinstate Your Content from time to time at our sole discretion and without notice to you. For example, we may remove a review if we believe it violates our Content Guidelines. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Content.

RezGuru allows it’s Users to contribute different kinds of content, including reviews, ratings, photos, events, votes, messages, and more. Your Content will be subject to:

1. You are the sole author of Your Content.
2. Your Content are not copied from or based on, in whole or in part, any other work or website, except works in the public.
3. Use of Your Content by us, Third Party Sites, and our and their users will not violate or infringe any right of yours or any third party.
4. Any images or other artwork has been created by User; or
5. User owns the rights to the image; or
6. Has explicit permission from the rights-holder to submit such image or artwork for use on our Site and Third Party Sites and to grant the rights you have granted herein.

We are under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action at our sole discretion. You agree that any of Your Content submitted to us will not:

1. Be unlawful, harmful, threatening, abusive, harassing, tortious, indecent, defamatory, vulgar, profane, obscene, libelous, hateful or otherwise objectionable;
2. Threaten, stalk, harm, or harass others, or promote bigotry or discrimination;
3. Contain content that violates the standards of good taste or the standards of the Site;
4. Violate any third party's rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
5. Promote a business or other commercial venture or event, or otherwise use the Site for commercial purposes, except in connection with a Business Account and as expressly permitted by RezGuru;
6. Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming, or otherwise attempt to manipulate the Site's search results or any third party website;
7. Solicit personal information from minors, or submit or transmit pornography; or
8. Contain material that is illegal, or that violates any law or regulation;
9. Contain language or images intended to impersonate another person;
10. Be in the form of deceptive advertisement or cause, or be a result of, a conflict of interest;
11. Be commercial in nature, including but not limited to spam, surveys, contests, pyramid schemes or other advertising materials;
12. Assert or imply that Your Content is in any way sponsored or endorsed by us.
13. Violate any applicable law.

RezGuru is the sole and exclusive copyright owner of the Site and it’s content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate user review ratings, reservation information, and all other elements and components of the Site excluding Your Content and Third Party Content (“Our Content”). We also exclusively own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world (“IP Rights") associated with the Our Content and the Site, which are protected by copyright, trade dress, patent, trademark laws and all other applicable intellectual and proprietary rights and laws. As such, you may not use, copy, modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Our Content in whole or in part except as expressly authorized by us. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Site and the Our Content are retained by us.

Some of the content available through the Site may include materials that belong to third parties like geo-location, business addresses, phone numbers, and other contact information from third party vendors who obtain their data from public sources. We have no control over, and make no representation or endorsement regarding the accuracy, relevancy, copyright compliance, legality, completeness, timeliness or quality of any product, services, advertisements and other content appearing in or linked to from the Site. We do not screen or investigate third party material before or after including them on our Site. We reserve the right, in our sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the content accessible on the Site. Where appropriate, we may in our sole discretion and without any obligation, verify any updates, modifications, or changes to any content accessible on the Site, but shall not be liable for any delay or inaccuracies related to such updates.

Third party content, including those posted by our users, do not reflect our views or that of our parent, subsidiary, affiliated companies, employees, officers, directors, or shareholders. In addition, none of the content available through the Site are endorsed or certified by the providers or licensors of such third party content. We assume no responsibility or liability for any of Your Content or any third party content. In addition, we do not assume responsibility or liability for any claims, damages or losses resulting from your reliance or use of the Site, any Third Party Sites or the materials contained herein or therein. Without limiting the generality of the foregoing, we expressly disclaim any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided by third parties.

Without limiting the generality of these Terms, You specifically agree not to do the following while using the Site:

1. Violate the Terms;
2. Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Site or Site Content (other than Your Content);
3. Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Site or any Site Content;
4. Reverse engineer any portion of the Site;
5. Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Site or on any materials printed or copied from the Site;
6. Record, process, or mine information about other users;
7. Access, retrieve or index any portion of the Site for purposes of constructing or populating a searchable database of business reviews;
8. Reformat or frame any portion of the Site;
9. Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on RezGuru’s technology infrastructure or otherwise make excessive traffic demands of the Site;
10. Attempt to gain unauthorized access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means;
11. Use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses");
12. Use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site;
13. Use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Site or Site Content; or
14. Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site.

The restrictions above only apply to the extent permissible under applicable law. Nevertheless, you agree not to act contrary to them (even if permissible under applicable law) without providing 30 days' prior written notice to us, together with any information that we may reasonably require to give us an opportunity to provide alternative remedies or otherwise accommodate you at our sole discretion.

THE SITE, INCLUDING, WITHOUT ANY LIMITATION, THE SERVICE, ALL CONTENT, AND THE OFFERS MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, ARE PROVIDED "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" TO THE FULLEST EXTENT PERMISSIBLE BY LAW. IN NO EVENT SHALL RezGuru BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISES OUT OF OR IS ANY WAY CONNECTED WITH (I) ANY USE OF THE SERVICES, THE RezGuru SITE OR THE RezGuru CONTENT, (II) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO, THE USE OR INABILITY TO USE ANY COMPONENT OF THE SERVICES OR THE RezGuru SITE FOR RESERVATIONS), OR (III) THE PERFORMANCE OR NON-PERFORMANCE OF ANY RESTAURANT IN CONNECTION WITH THE SERVICES. RezGuru IS NEITHER AN AGENT OF NOR IS CONNECTED WITH ANY AFFILIATED RESTAURANT IN WHICH, A USER HAS MADE A RESERVATION. ASIDE FROM THE SERVICES PROVIDED ON THE RezGuru SITE, RezGuru IS NOT LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH A USER’S VISIT TO AN AFFILIATED RESTAURANT.

THE INFORMATION, PROGRAMS, PRODUCTS, AND MATERIALS CONTAINED IN OR ACCESSED ON THE RezGuru SITE, INCLUDING, WITHOUT LIMITATION, THE SERVICES AND THE RezGuru CONTENT, ARE PROVIDED TO USER ON AN 'AS IS' BASIS AND WITHOUT WARRANTY OF ANY KIND. RezGuru DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE SERVICES, THE RezGuru SITE, THE RezGuru CONTENT AND RELATED MATERIALS PROVIDED HEREUNDER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ARISING FROM A COURSE OF DEALING.

UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR ANY PRODUCTS OR SERVICES INCLUDED OR ADVERTISED IN THE SITE, INCLUDING WITHOUT LIMITATION THE PERFORMANCE OR NON-PERFORMANCE OF ANY RESTAURANT IN CONNECTION WITH THE SERVICES, WHETHER THE CLAIM FOR DAMAGES IS BASED ON CONTRACT, TORT, OR OTHERWISE. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US IN LAST 30 DAYS, IF ANY, FOR THE USE OF THE SITE.

RezGuru may link User to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other Third Party Sites, which may contain information or material that some people may find inappropriate or offensive. These Third Party Sites are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the site or party by us, or any warranty of any kind, either express or implied.

If any of the provisions, or portions thereof, of this Term are found to be invalid under any applicable statute or rule of law, then, that provision notwithstanding, this Term shall remain in full force and effect and such provision or portion thereof shall be deemed omitted.

This Agreement and the rights granted and obligations undertaken hereunder may not be transferred, assigned or delegated in any manner by User, but may be so transferred, assigned or delegated by RezGuru.

Any waiver of any provision of this Term, or a delay by any party in the enforcement of any right hereunder, shall neither be construed as a continuing waiver nor create an expectation of non-enforcement of that or any other provision or right.

By using RezGuru, you agree to indemnify, defend and hold RezGuru and all of its officers, directors, employees, agents, vendors, business partners, owners, professional advisors, service providers, and licensors (collectively, the “RezGuru Parties”) harmless from and against any and all liability, losses, costs and expenses (including attorneys’ fees) incurred by any RezGuru Party in connection with any claim, including, but not limited to, claims for defamation, violation of rights of publicity and/or privacy, copyright infringement or trademark infringement arising out of your use of the RezGuru Sites; Your Content; your violation of these Terms; or your violation of the rights of any other person or entity. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.

All controversies, disputes, demands, counts, claims, or causes of action between RezGuru and You, including disputes arising out of, under, or related in any way to the Terms of Use, the RezGuru Site, Dining Rewards, RezGuru’s Spotlight Deals, or the validity of this Terms of Use, shall exclusively be settled through binding arbitration.

These Terms and its interpretation shall be governed by and construed in accordance with the laws of India, without regard to the principles of conflict of laws. You irrevocably submit to the exclusive jurisdiction of the courts located in Delhi. Except for a misuse or infringement of RezGuru’s IP Rights, any and all disputes, controversies and claims arising out of or relating to these Terms or concerning the respective rights or obligations of the parties hereto shall be referred to an independent arbitrator who will be appointed by RezGuru and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Delhi. The High Court of judicature at Delhi alone shall have the jurisdiction and the Laws of India shall apply.

These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter of this agreement and supersedes all prior agreements and understandings of the parties with respect to that subject matter. These Terms may not be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with this site is in conflict or inconsistent with these Terms, these Terms shall take precedence.